Our Services
Our number one goal at the WB Community Health is to be an advocate on behalf of our members. We accomplish this first by listening – understanding the unique challenges faced by towns, cities and school districts and proactively seeking out solutions that are unique and meet the needs of our members. We work with only the best healthcare experts and resources and, combined with our unique model for healthcare financing and delivery ensure all services provided are optimized to create a superior customer experience.
Health Benefits
Our benefits solution offers choice, value, and direction in customizing a plan design that meets your employees needs. We offer through our partner Blue Cross and Blue Shield of RI market tested, best in class medical and pharmacy options. We are strong believers that integrating medical and pharmacy can reduce cost, save time and enhance care. In addition, all members are supported through multiple channels including print, telephonic and mobile tools to receive reminders, find costs and manage deductibles and copays. Our municipal and school members are further supported by a powerful suite of reporting tools that bring solutions and add value.
Dental Benefits
We are proud to offer our members a customized benefit solution from Delta Dental, the state’s leading dental plan. Over 96% of members said they were satisfied or very satisfied with overall performance. The plans are supported with a robust suite of reporting tools and utilization is optimized through a strong management approach with providers that ensures discounts on services are unmatched in the market.
Wellness Benefits
We embrace the change that is occurring as more employees are seeking well being options that employers can provide to invest in a more dynamic workplace and community. That’s why we are the WB Community Health!
We provide our members with access to an industry leading platform and mobile options that reward people for healthy choices. These technology solutions span all stages of well being and offer a variety of ways to engage – from company wide challenges that encourage competition and foster a sense of inclusiveness to personalized tips and techniques that support individual goals like weight loss or smoking cessation.
Work Related Injury Coverage (WRI)
As an additional value add for public sector members, we administer WRI coverage through Blue Cross. This program ensures processing of all WRI claims are allocated under WRI versus medical. This allows proper analysis of utilization and reporting. In addition, utilization review of the program provides feedback to ensure continued excellence in the level of service provided with the goal of employees returning to work in a safe and timely manner.
Benefit Advisory Services
At WB Community Health we only focus on employee benefits. We can assist our members to design, select and implement a tailored package of offerings, for any contingency, from a multitude of carriers and sponsors to provide their employees added financial protection. These include:
• Telemedicine • Vision • Critical Illness
• Life • Disability • Mail Rx options
• Accident • Cancer care • And more
A competitive benefits package is essential. With voluntary options, our members can expand their offerings to meet their employees needs with a menu of health and related employee benefit options that are 100% employee paid that allow employees to tailor the coverage to their specific needs, make payments through payroll deduction and purchase on a group basis that are less expensive than individual policies. Plus, all voluntary benefits can be fully integrated with Employee Navigator, an online benefit administration platform that is fully integrated with all of our services and programs for added administrative efficiency.
